NPS Intelligence (beta)

“Our focus on customer success and innovation has resulted in a Net Promoter Score of 56 in 2024, which significantly exceeds industry averages.”

“Adobe Firefly achieved a +54 Net Promoter Score, exceeding industry averages for creative software tools.”

“And I'm proud to say in our most recent survey, we scored a 61, which is quite an improvement over 14 five years ago.”

“Our network, technology platform, operational expertise and ambassadors have helped us build our trusted brand and an average 2022 Net Promoter Score (“NPS”) of 76.”

“DocuSign reported Net Promoter Score of 71, a measure of customer loyalty and growth sustainability.”

“Oracle Academy's AI curriculum adoption session recorded exceptional Net Promoter Score of 82.”

“Microsoft Azure AI reported NPS of -19.8 as of January 2026, despite enterprise seat license expansion.”

“Of the rest of our organization, we have achieved an annual customer revenue churn rate of 3% or less over the last three years, 100% plus net dollar retention rate for t…”

“We pride ourselves in high customer satisfaction and our average NPS score is 50, which is considered world-class for the enterprise technology industry.”