Brocade
brocade.com ↗In their words
“Brocade improved its net promoter score from 50 to 62 as a result of marketing creativity initiatives.”
“Improvement in our “Net Promoter Score (“NPS”)” administered by an external consulting firm and described further below for both internal and external customers based on fiscal 2016 survey results over our baseline fiscal 2015 measurements.”
“Measurement of “Net Promoter Score (“NPS”),” which is an industry-accepted survey measurement that measures the willingness of customers to recommend a company’s products or services to others and correlates with revenue growth.”
NPS disclosures (3)
Brocade improved its net promoter score from 50 to 62 as a result of marketing creativity initiatives.
Improvement in our “Net Promoter Score (“NPS”)” administered by an external consulting firm and described further below for both internal and external customers based on fiscal 2016 survey results over our baseline fiscal 2015 measurements.
Measurement of “Net Promoter Score (“NPS”),” which is an industry-accepted survey measurement that measures the willingness of customers to recommend a company’s products or services to others and correlates with revenue growth.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.