NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Chatmeter
—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2022–24
Years covered
3 entries in all

In their words

“Chatmeter reported a 93% customer retention rate and is positioned as the brand reputation partner of choice across retail, restaurant, healthcare, and financial sectors.”
— reported by morningstar.com · 23 Oct 2024 · NI-C600965
“Chatmeter announced a 93% customer retention rate.”
— reported by prnewswire.com · 10 Nov 2022 · NI-CAC6FC1
“Chatmeter achieves 93% customer retention rate and is recognized as industry leader in G2 Fall Reports.”
— reported by yahoo.com · 27 Oct 2022 · NI-BE1B440

NPS disclosures (0)

Search the database →

No NPS disclosures yet.

Retention disclosures (3)

Open in the retention database →

23 Oct 2024
Retention93%

Chatmeter reported a 93% customer retention rate and is positioned as the brand reputation partner of choice across retail, restaurant, healthcare, and financial sectors.

— reported by morningstar.com · 23 Oct 2024 · NI-C600965
morningstar.com ↗
10 Nov 2022
Retention93%

Chatmeter announced a 93% customer retention rate.

— reported by prnewswire.com · 10 Nov 2022 · NI-CAC6FC1
prnewswire.com ↗
27 Oct 2022
Retention93%

Chatmeter achieves 93% customer retention rate and is recognized as industry leader in G2 Fall Reports.

— reported by yahoo.com · 27 Oct 2022 · NI-BE1B440
yahoo.com ↗

Lighthouse companies in Technology

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.