Kitewheel
In their words
“Kitewheel launches Journey as a Service offering, claiming customers gain 10-point NPS improvement alongside sales and engagement gains.”
“Kitewheel expands into Asia Pacific, offering Customer Journey Hub to help enterprise brands improve customer retention.”
NPS disclosures (1)
Kitewheel launches Journey as a Service offering, claiming customers gain 10-point NPS improvement alongside sales and engagement gains.
Retention disclosures (1)
Kitewheel expands into Asia Pacific, offering Customer Journey Hub to help enterprise brands improve customer retention.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.