Blue Ridge
In their words
“Blue Ridge maintained an industry-leading customer retention rate of 97 percent in the first half of 2019.”
“Blue Ridge delivered record growth for the first half of 2018 while maintaining customer retention rates at 97 percent.”
“Blue Ridge completed record FY 2017 with world-class customer retention and 40% increase in annual recurring revenue.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Blue Ridge maintained an industry-leading customer retention rate of 97 percent in the first half of 2019.
Blue Ridge delivered record growth for the first half of 2018 while maintaining customer retention rates at 97 percent.
Blue Ridge completed record FY 2017 with world-class customer retention and 40% increase in annual recurring revenue.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.