Star2Star
star2star.com ↗In their words
“Star2Star maintains 99.4% customer retention rate and receives 2020 Customer Experience Innovation Award.”
“Star2Star awarded 2020 Contact Center Technology Award; company maintains 99.4% customer retention rate.”
“Star2Star reports a customer retention rate of 99.85%, recognized by leading analysts.”
NPS disclosures (1)
Star2Star implements Net Promoter Scoring on calls to improve customer experience and enable employee coaching.
Retention disclosures (8)
Star2Star maintains 99.4% customer retention rate and receives 2020 Customer Experience Innovation Award.
Star2Star awarded 2020 Contact Center Technology Award; company maintains 99.4% customer retention rate.
Star2Star reports a customer retention rate of 99.85%, recognized by leading analysts.
Star2Star Communications received a 2019 Customer Experience Innovation Award with a customer retention rate of 99.85%.
Star2Star's UCaaS solutions achieved a customer retention rate of 99.85%.
Star2Star, the largest telecommunications provider in Tampa Bay, maintains a 99.85% customer retention rate.
Star2Star reports customer retention rate of 99.85%, recognized by leading analysts and named to multiple prestigious company lists.
Star2Star achieved a 99.85% customer retention rate and was recognized as a leading analyst choice.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.