Zoho
zoho.com ↗In their words
“Zoho Billing announces AI-powered features to streamline payments and improve customer retention through automated recurring billing and revenue insights.”
“Zoho Creator Platform helps customers improve customer retention strategies through better data consolidation.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Zoho Billing announces AI-powered features to streamline payments and improve customer retention through automated recurring billing and revenue insights.
Zoho Creator Platform helps customers improve customer retention strategies through better data consolidation.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.