Temenos
temenos.com ↗In their words
“Temenos's acquisition of additiv leverages the platform's strong customer relationships, achieving an NPS of +90 and Net Revenue Retention of 138%.”
“Temenos announced an NPS of +54 following a survey of over 900 customer contacts, positioning itself as a market leader.”
“Temenos reported high customer retention as a strength supporting its solid financial results and credit profile per Fitch Ratings.”
Disclosed NPS over time
Every Net Promoter Score Temenos has published, by date.
NPS disclosures (4)
Temenos's acquisition of additiv leverages the platform's strong customer relationships, achieving an NPS of +90 and Net Revenue Retention of 138%.
Temenos announced it has achieved a market-leading Net Promoter Score highlighting trusted status and customer success.
Temenos announced an NPS of +54 following a survey of over 900 customer contacts, positioning itself as a market leader.
Financial institutions using Temenos Infinity report a 20% higher Net Promoter Score.
Retention disclosures (5)
Temenos reported high customer retention as a strength supporting its solid financial results and credit profile per Fitch Ratings.
Temenos Enterprise Pricing offers banks a SaaS solution designed to increase client retention and boost wallet share.
Temenos and HCL Technologies signed an exclusive agreement; Temenos Quantum's platform helps corporations improve client retention.
Temenos hosted a webinar on customer retention in digital banking.
Temenos Infinity for Retail Banking addresses customer retention and profitability for banks seeking to add tangible value to clients.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.



