Empirix
empirix.com ↗In their words
“Empirix's Hammer Cloud platform helps contact centers migrate to Five9 to maximize customer retention and grow revenue.”
“Empirix extends voice quality testing solution to work-from-home environments to help maximize customer retention and revenue.”
“Empirix was named 2019 Best Practices Leader by Frost & Sullivan, with recognition for helping customers maximize retention and grow revenue.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Empirix's Hammer Cloud platform helps contact centers migrate to Five9 to maximize customer retention and grow revenue.
Empirix extends voice quality testing solution to work-from-home environments to help maximize customer retention and revenue.
Empirix was named 2019 Best Practices Leader by Frost & Sullivan, with recognition for helping customers maximize retention and grow revenue.
Empirix helps service providers and enterprises maximize customer retention through monitoring, analytics and intelligence.
Empirix OneSight solution aims to maximize customer retention and optimize business processes for service providers and operators.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.