Acumatica
acumatica.com ↗In their words
“Acumatica announced a +32 Net Promoter Score and 97% customer satisfaction rate at its 2021 summit.”
“Acumatica repeats as Visionary in Gartner Magic Quadrant, with customer satisfaction and Net Promoter Scores leading the industry.”
NPS disclosures (2)
Acumatica announced a +32 Net Promoter Score and 97% customer satisfaction rate at its 2021 summit.
Acumatica repeats as Visionary in Gartner Magic Quadrant, with customer satisfaction and Net Promoter Scores leading the industry.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.