GitLab Inc.
gitlab.com ↗In their words
“Gross retention is consistent with historical trends and churn is at its lowest it's been in 4 years”
“GitLab reported net retention of 117% in FY27 guidance, reflecting customer expansion despite workforce reduction.”
“GitLab's net retention rate stood at 117%, demonstrating solid revenue growth from existing customers.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (26)
GitLab achieved 117% net retention at $1.13 billion in revenue, with 21% revenue growth and 8% growth in customers generating over $5,000 ARR.
GitLab projects FY 2027 revenue of $1.129B–$1.133B with 117% Dollar-Based Net Retention up sequentially and gross retention above 90%.
GitLab reported net retention of 117% in FY27 guidance, reflecting customer expansion despite workforce reduction.
GitLab's net retention rate stood at 117%, demonstrating solid revenue growth from existing customers.
Net revenue retention: 117% (As of April 30, 2026) — “As of April 30, 2026 and 2025, our Dollar-Based Net Retention Rate was 117% and 122%, respectively”
GitLab's net revenue retention rate of 120% demonstrates strong customer spending growth from existing customers.
Net revenue retention: 118% (Q4 FY2026) — “Dollar-Based Net Retention Rate was 118%.”
Gross revenue retention: 90% (Q4 2026) — “Gross retention is consistent with historical trends and churn is at its lowest it's been in 4 years”
Net revenue retention: 119% (Q3 FY2026) — “Dollar-Based Net Retention Rate was 119%.”
Net revenue retention: 121% (Q2 FY2026) — “Dollar-Based Net Retention Rate was 121%.”
Net revenue retention: 122% (Q1 FY2026) — “Dollar-Based Net Retention Rate was 122%”
Net revenue retention: 123% (Q4 FY2025) — “Dollar-Based Net Retention Rate was 123%.”
Net revenue retention: 124% (Q3 FY2025) — “Dollar-Based Net Retention Rate was 124%.”
GitLab reports dollar-based net retention rate of 126%, reflecting strong customer retention and recurring revenue growth.
Net revenue retention: 126% (Q2 FY2025) — “Dollar-Based Net Retention Rate was 126%.”
Net revenue retention: 129% (Q1 FY2025) — “Dollar-Based Net Retention Rate was 129%.”
Net revenue retention: 130% (Q4 FY2024) — “Dollar-Based Net Retention Rate was 130% in Q4 of fiscal year 2024.”
Net revenue retention: 124% (Q2 FY2024) — “Dollar-Based Net Retention Rate was 124% in Q2 of fiscal year 2024”
Net revenue retention: 128% (Q1 FY2024) — “Dollar-Based Net Retention Rate was 128% in Q1 of fiscal year 2024”
Net revenue retention: 130% (January 31, 2023) — “As of January 31, 2023 and 2022, our Dollar-Based Net Retention Rate was above 130% and above 152%, respectively”
Net revenue retention: 133% (Q4 FY2023) — “Dollar-Based Net Retention Rate was 133% in Q4 of fiscal year 2023.”
Net revenue retention: 130% (Q1 FY2023) — “Dollar-Based Net Retention Rate above 130% in Q1 of fiscal year 2023.”
Net revenue retention: 152% (Q4 FY2022) — “Dollar-Based Net Retention Rate above 152% in Q4 of fiscal year 2022.”
Net revenue retention: 130% (Q3 FY2022) — “Strong Dollar-Based Net Retention Rate at over 130%”
Net revenue retention: 152% (July 31, 2021) — “Our Dollar-Based Net Retention Rate was 148% and 152% as of January 31, 2021 and July 31, 2021, respectively”
Gross revenue retention: 97% (FY2021) — “Dollar-Based Gross Retention Rate was 97% for each of fiscal 2020 and fiscal 2021”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.