Honk
honkmobile.com ↗In their words
“HONK consistently achieves a Net Promoter Score of close to 90, driven by customer experience improvements.”
“Honk has consistently earned mid-80s Net Promoter Scores across its partnerships with top insurance carriers nationwide.”
“Honk parking software delivered a 15% boost in customer retention.”
NPS disclosures (10)
Honk has consistently earned mid-80s Net Promoter Scores across its partnerships with top insurance carriers nationwide.
HONK's Net Promoter Score ranges from the high 80s to over 90, driving record 2021 growth.
HONK's high customer satisfaction ratings tracked by Net Promoter Scores have been a primary driver of company growth.
HONK partners with Toco Warranty for roadside assistance, with HONK's corporate values reflected in its net promoter score.
HONK maintained a Net Promoter Score near 90, which influenced Wawanesa Insurance's selection for roadside assistance program.
HONK consistently achieves a Net Promoter Score of close to 90, driven by customer experience improvements.
HONK has maintained its Net Promoter Score between 88 and 92 while navigating the pandemic through technology innovation.
HONK's roadside assistance platform has delivered a double-digit increase in Net Promoter Score.
HONK Technologies' mobile roadside assistance app update has driven a double-digit increase in Net Promoter Score and significant customer retention growth.
Honk, an Uber-for-towing service, raised $18 million and aims to achieve industry-leading net promoter scores through improved customer satisfaction and data analytics.
Retention disclosures (1)
Honk parking software delivered a 15% boost in customer retention.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.