Purchasing Power
In their words
“Purchasing Power achieved a 68 Net Promoter Score average for 2018, up 11.4%, as part of record revenue growth to $3 billion.”
“Purchasing Power's AI virtual agent drove significant cost savings and a dramatic rise in Net Promoter Score.”
NPS disclosures (2)
Purchasing Power's AI virtual agent drove significant cost savings and a dramatic rise in Net Promoter Score.
Purchasing Power achieved a 68 Net Promoter Score average for 2018, up 11.4%, as part of record revenue growth to $3 billion.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.