Duck Creek Technologies, Inc.
In their words
“Duck Creek closed fiscal year 2026 with net revenue retention of 111% and annual recurring revenue growth of 15% year-over-year.”
“Our SaaS Net Dollar Retention Rate was 118% for the three months ended November 30, 2020”
“SaaS Net Dollar Retention Rate (as defined below) of 116.8% for the quarter ended August 31, 2020”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (12)
Duck Creek closed fiscal year 2026 with net revenue retention of 111% and annual recurring revenue growth of 15% year-over-year.
Net revenue retention (SaaS): 107% (Q2 2023) — “Our SaaS Net Dollar Retention Rate was 107% and 122% as of November 30, 2022 and 2021, respectively.”
Net revenue retention (SaaS): 107.5% (Year ended August 31, 2022) — “SaaS Net Dollar Retention Rate of 107.5% and 120.4% for the years ended August 31, 2022 and 2021, respectively”
Net revenue retention (SaaS): 112.3% (Q1 2022) — “Our SaaS Net Dollar Retention Rate was 112.3% and 133.1% as of May 31, 2022 and 2021, respectively.”
Net revenue retention (SaaS): 115.5% (Q4 2021) — “Our SaaS Net Dollar Retention Rate was 115.5% and 120.7% as of February 28, 2022 and 2021, respectively.”
Net revenue retention (SaaS): 122% (Q4 2021) — “Our SaaS Net Dollar Retention Rate was 122% and 118% as of November 30, 2021 and 2020, respectively.”
Net revenue retention (SaaS): 120.4% (Q2 FY2021 (quarter ended August 31, 2021)) — “SaaS Net Dollar Retention Rate (as defined below) of 120.4% and 116.8% for the quarters ended August 31, 2021 and 2020, respectively”
Net revenue retention (SaaS): 133.1% (Q3 FY2021) — “Our SaaS Net Dollar Retention Rate was 133.1% as of May 31, 2021”
Net revenue retention (SaaS): 120.7% (Q4 FY2021) — “Our SaaS Net Dollar Retention Rate was 120.7% as of February 28, 2021”
Net revenue retention (SaaS): 118% (Q2 FY2021) — “Our SaaS Net Dollar Retention Rate was 118% for the three months ended November 30, 2020”
Net revenue retention (SaaS): 116.8% (Q ended Aug 31, 2020) — “SaaS Net Dollar Retention Rate (as defined below) of 116.8% for the quarter ended August 31, 2020”
Net revenue retention (SaaS): 113% (Q4 FY2020 (quarter ended May 31, 2020)) — “SaaS Net Dollar Retention Rate of 113% for the quarter ended May 31, 2020.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.