Agilysys
agilysys.com ↗In their words
“Last year fiscal 2022 was our best customer retention year ever well north of 95%. We have further improved from last year's level this fiscal year.”
“Customer retention was again well over 95% and our best percentage in many years.”
“Our customer retention rate was significantly higher than 95% during fiscal 2019.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate: 95% (FY2023) — “Last year fiscal 2022 was our best customer retention year ever well north of 95%. We have further improved from last year's level this fiscal year.”
Retention rate: 95% (FY2020) — “Customer retention was again well over 95% and our best percentage in many years.”
Retention rate: 95% (FY2019) — “Our customer retention rate was significantly higher than 95% during fiscal 2019.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.