GTY Technology Holdings Inc.
gtytechnology.com ↗In their words
“Bonfire proudly reports a client retention rate greater than 96 percent”
“Territories 25 + Financial System Integrations Budgeting, performance, data visualization software 4B 5M to + 60 NPS Net Promoter Score Non - profit in Size of Budgets Managed Staff 75 + $63 Billion in Annual Public Sector Budgets Managed + Questica…”
“Territories 25 + Financial System Integrations Budgeting, performance, data visualization software 4B 5M to + 60 NPS Net Promoter Score Non - profit in Size of Budgets Managed Staff 75 + $63 Billion in Annual Public Sector Budgets Managed + Questica…”
Disclosed NPS over time
Every Net Promoter Score GTY Technology Holdings Inc. has published, by date.
NPS disclosures (5)
We will continue GTY’s focus on investing in innovation and client centric initiatives, factors that contribute to our market-leading net promoter scores across each of our companies.
High net promoter scores and willing references Market Recognition • GovTech 100 13 •
Territories 25 + Financial System Integrations Budgeting, performance, data visualization software 4B 5M to + 60 NPS Net Promoter Score Non - profit in Size of Budgets Managed Staff 75 + $63 Billion in Annual Public Sector Budgets Managed + Questica…
90 Day Sales Cycle Avg of Trailing 18 - months for New Clients >4x LTV:CAC 95% Pre - paid Annual Contracts … Driven by Strong Customer Satisfaction Suppliers wish more b uyers u sed b onfire 88% Users want to use b onfire on their n ext RFP 91% NPS ;
Territories 25 + Financial System Integrations Budgeting, performance, data visualization software 4B 5M to + 60 NPS Net Promoter Score Non - profit in Size of Budgets Managed Staff 75 + $63 Billion in Annual Public Sector Budgets Managed + Questica…
Retention disclosures (4)
GTY Technology Holdings announced customer retention and loyalty at an all-time high in Q2 2020 results.
Retention rate (Bonfire): 93% (FY2019) — “93% client retention rate across clients added from January 1, 2019 to December 31, 2019”
Retention rate (Bonfire): 96% — “Bonfire proudly reports a client retention rate greater than 96 percent”
Retention rate: 96% — “proudly reports a client retention rate greater than 96 percent”
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.