Vbrick
In their words
“Vbrick reported a Net Promoter Score of 55 in Q3 2020, significantly higher than the SaaS industry average of 30.”
“Vbrick reports record-breaking growth and a 122% net enterprise customer retention rate over the past 12 months.”
NPS disclosures (1)
Vbrick reported a Net Promoter Score of 55 in Q3 2020, significantly higher than the SaaS industry average of 30.
Retention disclosures (1)
Vbrick reports record-breaking growth and a 122% net enterprise customer retention rate over the past 12 months.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.