NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Outsell
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2019–22
Years covered
8 entries in all

In their words

“Outsell reports strong revenue growth in 2021 and achieved industry best-in-class customer retention of over 90%.”
— reported by prnewswire.com · 3 Mar 2022 · NI-9A2B782
“Outsell announced 2020 full year gross revenue retention of existing customers improved to 84%.”
— reported by oaoa.com · 12 Mar 2021 · NI-3F216D5
“Outsell launches new platform features to increase customer retention and build loyalty for dealerships.”
— reported by mytechdecisions.com · 6 May 2021 · NI-86576A4

NPS disclosures (0)

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Retention disclosures (8)

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3 Mar 2022
Retention90%

Outsell reports strong revenue growth in 2021 and achieved industry best-in-class customer retention of over 90%.

— reported by prnewswire.com · 3 Mar 2022 · NI-9A2B782
prnewswire.com ↗
6 May 2021
Retention

Outsell launches new platform features to increase customer retention and build loyalty for dealerships.

— reported by mytechdecisions.com · 6 May 2021 · NI-86576A4
mytechdecisions.com ↗
12 Mar 2021
Retention84%

Outsell announced 2020 full year gross revenue retention of existing customers improved to 84%.

— reported by oaoa.com · 12 Mar 2021 · NI-3F216D5
oaoa.com ↗
12 Mar 2021
Retention

Outsell offers a Virtual Customer Engagement platform for the automotive industry focused on customer experience.

— reported by businesswire.com · 12 Mar 2021 · NI-90F5CB3
businesswire.com ↗
17 Feb 2021
Retention

Outsell platform helps dealer groups approach customer retention and loyalty as a unified brand.

— reported by autoremarketing.com · 17 Feb 2021 · NI-7AEA4C8
autoremarketing.com ↗
9 Feb 2021
Retention

Outsell launched Dealer Group OmniHub to enable dealer groups to approach customer retention and loyalty as a unified brand.

— reported by valdostadailytimes.com · 9 Feb 2021 · NI-AA1EE15
valdostadailytimes.com ↗
14 Jul 2020
Retention

Outsell launched Equity Solution to help auto dealers identify and retain past customers as repeat buyers.

— reported by globenewswire.com · 14 Jul 2020 · NI-8DBE994
globenewswire.com ↗
4 Jun 2019
Retentionup

Outsell promotes VP of Customer Success citing improvements with direct impact on high customer retention rates.

— reported by apnews.com · 4 Jun 2019 · NI-4AE7050
apnews.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.