Outsell
outsell.com ↗In their words
“Outsell reports strong revenue growth in 2021 and achieved industry best-in-class customer retention of over 90%.”
“Outsell announced 2020 full year gross revenue retention of existing customers improved to 84%.”
“Outsell launches new platform features to increase customer retention and build loyalty for dealerships.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (8)
Outsell reports strong revenue growth in 2021 and achieved industry best-in-class customer retention of over 90%.
Outsell launches new platform features to increase customer retention and build loyalty for dealerships.
Outsell announced 2020 full year gross revenue retention of existing customers improved to 84%.
Outsell offers a Virtual Customer Engagement platform for the automotive industry focused on customer experience.
Outsell platform helps dealer groups approach customer retention and loyalty as a unified brand.
Outsell launched Dealer Group OmniHub to enable dealer groups to approach customer retention and loyalty as a unified brand.
Outsell launched Equity Solution to help auto dealers identify and retain past customers as repeat buyers.
Outsell promotes VP of Customer Success citing improvements with direct impact on high customer retention rates.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.



