NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  IdeaScale
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Latest disclosed NPS
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NPS entries
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2018
Years covered
1 entries in all

In their words

“IdeaScale reported a customer retention rate of 66 percent in 2016, which has since improved.”
— reported by bizjournals.com · 9 Nov 2018 · NI-3CEB717

NPS disclosures (0)

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Retention disclosures (1)

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9 Nov 2018
Retention66%

IdeaScale reported a customer retention rate of 66 percent in 2016, which has since improved.

— reported by bizjournals.com · 9 Nov 2018 · NI-3CEB717
bizjournals.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.