Veeva Systems Inc.
veeva.com ↗In their words
“Our revenue retention rate for the year was 124%. This metric is defined in the earnings release, and reflects annualized subscription revenue growth within existing customers net of revenue attrition”
“In fiscal 2020, our revenue retention rate was 121%. This metric is defined in the earnings release and reflects annualized subscription revenue growth within existing customers. Net of revenue attrition”
“In fiscal 2019, our revenue retention rate was 122%. This metric is defined in the earnings release and reflects annualized subscription revenue growth within existing customers, net of revenue attrition.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (11)
Veeva Systems positioned for growth with strong financial guidance and net-cash balance sheet.
Veeva Systems reported a net revenue retention rate of 120%, indicating strong customer expansion.
Veeva Systems achieved net retention rate of 124% for fiscal year 2021, driven by strong Vault solution performance.
Net revenue retention: 124% (FY2021) — “Our revenue retention rate for the year was 124%. This metric is defined in the earnings release, and reflects annualized subscription revenue growth within existing customers net of revenue attrition”
Net revenue retention: 121% (FY2020) — “In fiscal 2020, our revenue retention rate was 121%. This metric is defined in the earnings release and reflects annualized subscription revenue growth within existing customers. Net of revenue attrition”
Veeva is building higher customer retention ratio over the forecast period, supporting promising future outlook.
Net revenue retention: 122% (FY2019) — “In fiscal 2019, our revenue retention rate was 122%. This metric is defined in the earnings release and reflects annualized subscription revenue growth within existing customers, net of revenue attrition.”
Veeva Systems reported outstanding customer retention and recruitment in earnings, driving stock price up 13.7%.
Net revenue retention: 121% (FY2018) — “In fiscal 2018, our revenue retention rate was 121%. This metric is defined in the earning release and reflects annualized subscription revenue growth within existing customers, net of revenue attrition.”
Net revenue retention: 127% (FY2017) — “Our focus on these goals drove 127% revenue retention rate for fiscal 2017. This metric is defined in the earnings release and reflects annualized subscription revenue growth within existing customers, net of revenue attrition.”
Net revenue retention: 125% (FY2016) — “Our focus on these goals drove 125% revenue retention rate for the full fiscal year '16. This metric is defined in our 10-K and reflects annualized subscription revenue growth of our business within existing customers, net of revenue attrition.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.