TeamViewer
teamviewer.com ↗In their words
“TeamViewer net revenue retention of 94% (98% after SMB-to-enterprise segment adjustment) reflects customer stability challenges.”
“TeamViewer appoints new Chief Commercial Officer focused on increasing customer retention and sustainable business growth.”
“TeamViewer AG CEO discusses customer retention initiatives as a strategic focus in Q1 2021 earnings call.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
TeamViewer net revenue retention of 94% (98% after SMB-to-enterprise segment adjustment) reflects customer stability challenges.
TeamViewer appoints new Chief Commercial Officer focused on increasing customer retention and sustainable business growth.
TeamViewer AG CEO discusses customer retention initiatives as a strategic focus in Q1 2021 earnings call.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.