Motive
gomotive.com ↗In their words
“Our Large Customers had an NDR of 124% and 126%, respectively”
“Motive reported net revenue retention among large customers exceeded 120%.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Motive reported net revenue retention among large customers exceeded 120%.
Motive raised $1.3 billion from General Catalyst with net revenue retention for high-value customers above 120%.
Net revenue retention (Large Customers): 126% (as of September 30, 2025) — “our Large Customers had an NDR of 124% and 126%, respectively”
Net revenue retention (Core Customers): 110% (as of September 30, 2025) — “As of September 30, 2024 and 2025, our Core Customers had an NDR of 109% and 110%, respectively”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.