Phunware
phunware.com ↗In their words
“We delivered 100% customer retention”
“Phunware launches enhanced mobile loyalty solutions on MaaS platform to drive customer activation and engagement.”
“Phunware reports healthy increases in daily customer retention, rising 3% in the first month, 4% in the second month and 9% in the third month.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Phunware reports 100% customer retention in Q2 2024 earnings call.
Retention rate: 100% (Q2 2024) — “we delivered 100% customer retention”
Phunware launches enhanced mobile loyalty solutions on MaaS platform to drive customer activation and engagement.
Phunware reports healthy increases in daily customer retention, rising 3% in the first month, 4% in the second month and 9% in the third month.
Net revenue retention: 141% (CY 2017) — “141% net dollar retention rate for CY 2017”
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.