NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Skype S.a r.l.
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Latest disclosed NPS
no score published
2
NPS entries
0 with a number
2011
Years covered
2 entries in all

In their words

“Performance measures on revenue delivery and paying customers, defending and growing our paying customer network, improving Net Promoter Scores through product improvement and customer product awareness and delivering on critical talent hiring plans;”
— Skype S.a r.l. · SEC S-1 IPO prospectus · filed 13 Apr 2011 · NI-612E41D
“Performance measures on revenue delivery and paying customers, defending and growing our paying customer network, improving Net Promoter Scores through product improvement and customer product awareness and delivering on critical talent hiring plans;”
— Skype S.a r.l. · SEC S-1 IPO prospectus · filed 4 Mar 2011 · NI-E99DADB

NPS disclosures (2)

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13 Apr 2011
NPSProgram

…performance measures on revenue delivery and paying customers, defending and growing our paying customer network, improving Net Promoter Scores through product improvement and customer product awareness and delivering on critical talent hiring plans;

— Skype S.a r.l. · SEC S-1 IPO prospectus · filed 13 Apr 2011 · NI-612E41D
SEC S-1 IPO prospectus ↗
4 Mar 2011
NPSProgram

…performance measures on revenue delivery and paying customers, defending and growing our paying customer network, improving Net Promoter Scores through product improvement and customer product awareness and delivering on critical talent hiring plans;

— Skype S.a r.l. · SEC S-1 IPO prospectus · filed 4 Mar 2011 · NI-E99DADB
SEC S-1 IPO prospectus ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.