NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Tipalti
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2018–23
Years covered
5 entries in all

In their words

“B2B fintech unicorn Tipalti achieved 98% customer retention rate for the fifth consecutive year as its customer base surged to more than 3,000.”
— reported by techcrunch.com · 3 Mar 2023 · NI-2C67FF9
“Tipalti reports 98% customer retention rate while growing revenue by more than 85%.”
— reported by oaoa.com · 25 Feb 2021 · NI-EA61284
“Tipalti reports 98% customer retention rate with trusted brands including Amazon and Twitch.”
— reported by finance.yahoo.com · 1 Apr 2020 · NI-B22177B

NPS disclosures (0)

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Retention disclosures (5)

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3 Mar 2023
Retention98%

B2B fintech unicorn Tipalti achieved 98% customer retention rate for the fifth consecutive year as its customer base surged to more than 3,000.

— reported by techcrunch.com · 3 Mar 2023 · NI-2C67FF9
techcrunch.com ↗
25 Feb 2021
Retention98%

Tipalti reports 98% customer retention rate while growing revenue by more than 85%.

— reported by oaoa.com · 25 Feb 2021 · NI-EA61284
oaoa.com ↗
1 Apr 2020
Retention98%

Tipalti reports 98% customer retention rate with trusted brands including Amazon and Twitch.

— reported by finance.yahoo.com · 1 Apr 2020 · NI-B22177B
finance.yahoo.com ↗
17 Dec 2019
Retention98%

Tipalti reports a customer retention rate of 98%, attributed to its global facilitation capabilities.

— reported by forbes.com · 17 Dec 2019 · NI-3B46896
forbes.com ↗
15 Feb 2018
Retention

Tipalti secures $30M funding to invest in improving customer retention operations and innovation.

— reported by paymentweek.com · 15 Feb 2018 · NI-5D0BE54
paymentweek.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.