Cyara
cyara.com ↗In their words
“Cyara announced 96% customer retention rate and world-class Net Promoter Score, earning trust from leading global brands.”
“Cyara honored as Golden Bridge Awards winner with 96% customer retention rate and world-class Net Promoter Score.”
“Cyara reports 96% customer retention rate and world-class Net Promoter Score, supporting its market leadership.”
Disclosed NPS over time
Every Net Promoter Score Cyara has published, by date.
NPS disclosures (4)
Cyara reports 96% customer retention rate and world-class Net Promoter Score.
Cyara reported a Net Promoter Score of 67 alongside over 50% year-over-year revenue growth in FY23.
Cyara reported 40% revenue growth in H1 FY23 with a Net Promoter Score of 67 and 96% customer retention rate.
Cyara achieved 30% YoY growth with a 95% customer retention rate and net promoter score of 70.
Retention disclosures (9)
Cyara announced 96% customer retention rate and world-class Net Promoter Score, earning trust from leading global brands.
Cyara honored as Golden Bridge Awards winner with 96% customer retention rate and world-class Net Promoter Score.
Cyara reports 96% customer retention rate and world-class Net Promoter Score, supporting its market leadership.
Cyara reported 96% customer retention with Rishi Rana appointed as President to enhance leadership team.
Cyara maintained a 90% customer retention rate while achieving 25% YoY growth for the third consecutive year.
Cyara maintained a 95% customer retention rate while increasing customer roster by 15% during COVID-19.
Cyara achieved 95 percent customer retention through investment in its customer experience program.
Cyara achieved 95% customer retention, demonstrating value of automated CX assurance during pandemic.
Cyara closes 2019 fiscal year with 95% customer retention and 60% SaaS bookings growth.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.



