NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Cyara
67
Latest disclosed NPS
13 Sep 2023
4
NPS entries
3 with a number
2019–24
Years covered
13 entries in all

In their words

“Cyara announced 96% customer retention rate and world-class Net Promoter Score, earning trust from leading global brands.”
— reported by streetinsider.com · 26 Sep 2024 · NI-39E20F3
“Cyara honored as Golden Bridge Awards winner with 96% customer retention rate and world-class Net Promoter Score.”
— reported by businesswire.com · 26 Jun 2024 · NI-34C2B21
“Cyara reports 96% customer retention rate and world-class Net Promoter Score, supporting its market leadership.”
— reported by businesswire.com · 28 Sep 2023 · NI-F33D5EF

Disclosed NPS over time

Every Net Promoter Score Cyara has published, by date.

6070802023706767

NPS disclosures (4)

Search the database →

8 Nov 2023
NPSProgram

Cyara reports 96% customer retention rate and world-class Net Promoter Score.

— reported by finance.yahoo.com · 8 Nov 2023 · NI-DF58B76
finance.yahoo.com ↗
13 Sep 2023
NPS67

Cyara reported a Net Promoter Score of 67 alongside over 50% year-over-year revenue growth in FY23.

— reported by businesswire.com · 13 Sep 2023 · NI-44CF15D
businesswire.com ↗
16 Feb 2023
NPS67

Cyara reported 40% revenue growth in H1 FY23 with a Net Promoter Score of 67 and 96% customer retention rate.

— reported by silicon.co.uk · 16 Feb 2023 · NI-AA996A6
silicon.co.uk ↗
15 Sep 2022
NPS70

Cyara achieved 30% YoY growth with a 95% customer retention rate and net promoter score of 70.

— reported by businesswire.com · 15 Sep 2022 · NI-4A2A260
businesswire.com ↗

Retention disclosures (9)

Open in the retention database →

26 Sep 2024
Retention96%

Cyara announced 96% customer retention rate and world-class Net Promoter Score, earning trust from leading global brands.

— reported by streetinsider.com · 26 Sep 2024 · NI-39E20F3
streetinsider.com ↗
26 Jun 2024
Retention96%

Cyara honored as Golden Bridge Awards winner with 96% customer retention rate and world-class Net Promoter Score.

— reported by businesswire.com · 26 Jun 2024 · NI-34C2B21
businesswire.com ↗
28 Sep 2023
Retention96%

Cyara reports 96% customer retention rate and world-class Net Promoter Score, supporting its market leadership.

— reported by businesswire.com · 28 Sep 2023 · NI-F33D5EF
businesswire.com ↗
9 Aug 2023
Retention96%

Cyara reported 96% customer retention with Rishi Rana appointed as President to enhance leadership team.

— reported by cmswire.com · 9 Aug 2023 · NI-63B6A96
cmswire.com ↗
1 Sep 2021
Retention90%

Cyara maintained a 90% customer retention rate while achieving 25% YoY growth for the third consecutive year.

— reported by finance.yahoo.com · 1 Sep 2021 · NI-4E63C00
finance.yahoo.com ↗
17 Mar 2021
Retention95%

Cyara maintained a 95% customer retention rate while increasing customer roster by 15% during COVID-19.

— reported by devops.com · 17 Mar 2021 · NI-DCFC28B
devops.com ↗
5 Feb 2021
Retention95%

Cyara achieved 95 percent customer retention through investment in its customer experience program.

— reported by mytotalretail.com · 5 Feb 2021 · NI-46C6035
mytotalretail.com ↗
25 Sep 2020
Retention95%

Cyara achieved 95% customer retention, demonstrating value of automated CX assurance during pandemic.

— reported by prweb.com · 25 Sep 2020 · NI-E69DB9D
prweb.com ↗
15 Aug 2019
Retention95%

Cyara closes 2019 fiscal year with 95% customer retention and 60% SaaS bookings growth.

— reported by finance.yahoo.com · 15 Aug 2019 · NI-C00F9E3
finance.yahoo.com ↗

Lighthouse companies in Technology

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.