TechSee
techsee.com ↗In their words
“TechSee releases 3rd annual State of Customer Loyalty & Churn results highlighting impact of customer experience on loyalty.”
“TechSee launched a visual automation solution for contact centers designed to improve Net Promoter Score and First Contact Resolution.”
“TechSee launches visual automation solution for contact centers with capability to improve NPS and First Contact Resolution.”
NPS disclosures (3)
TechSee launched a visual automation solution for contact centers designed to improve Net Promoter Score and First Contact Resolution.
TechSee launches visual automation solution for contact centers with capability to improve NPS and First Contact Resolution.
TechSee releases study on visual assistance impact on customer service KPIs, including Customer Effort Score improvements.
Retention disclosures (1)
TechSee releases 3rd annual State of Customer Loyalty & Churn results highlighting impact of customer experience on loyalty.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.