Doximity
doximity.com ↗In their words
“The top 20 customers produced net revenue retention, or NRR, of 112%”
“Our top 20 customers remained our fastest growing, with a net revenue retention rate of 114%.”
“For our top 20 customers, net revenue retention was higher at 117%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (55)
RBC Capital Markets noted that Doximity's stalled net revenue retention signals an increasingly competitive market.
Doximity Q1FY27 reports overall net revenue retention of 107%, with top 20 customers at 112%.
Doximity's net revenue retention pointed to an increasingly competitive market, amid sales growth but contracting net income.
Doximity's net revenue retention declined in an increasingly competitive market, raising questions about management disclosure timing.
RBC Capital Markets noted that Doximity's stalled net revenue retention suggested an increasingly competitive market.
RBC Capital Markets noted that Doximity's stalled net revenue retention suggests an increasingly competitive market.
Doximity's net revenue retention fell from 118% a year ago to 107%, though FY2026 revenue rose 13% to $645M.
Doximity reports net revenue retention rate of 107% in Q1, supported by solid pharma and hospital customer performance.
Doximity disclosed net revenue retention rate metrics in fiscal 2027 first quarter results.
Net revenue retention: 107% (Q2 2026 (as of June 30, 2026)) — “Net revenue retention rate is calculated by taking the TTM subscription-based revenue from our customers that had revenue in the prior TTM period and dividing that by the total subscription-based revenue for the prior TTM period. June 30, 2026 2025 Net revenue retention rate 107% 118%”
Net revenue retention (top 20 customers): 112% (Q1 2027) — “The top 20 customers produced net revenue retention, or NRR, of 112%”
Doximity's net revenue retention dropped to 109%, with FY27 guidance implying only 4% revenue growth.
Doximity reported 126 customers contributing over $500,000, representing 84% of revenues, with strong net revenue retention rate.
Net revenue retention: 109% (FY2026 (ended Mar 31, 2026)) — “Net revenue retention rate 109% (Mar 31, 2026) vs 119% (2025)”
Doximity Q4 earnings call highlighted net revenue retention of 109% on a trailing 12-month basis with top customer expansion continuing.
Doximity reported Q4 2026 record free cash flow and top 20 customers net revenue retention rate of 114%.
Doximity Q4 and fiscal year 2026 results explain that net revenue retention rate compares subscription revenue from same customer set.
Net revenue retention (top 20 customers): 114% (Q4 2026) — “Our top 20 customers remained our fastest growing, with a net revenue retention rate of 114%.”
Net revenue retention: 112% (Q4 2025 (as of December 31, 2025)) — “December 31, 2025 2024 Net revenue retention rate 112% 117%”
Net revenue retention (top 20 customers): 117% (Q3 2026) — “For our top 20 customers, net revenue retention was higher at 117%”
Net revenue retention: 118% (TTM ended June 30, 2025) — “June 30, 2025 2024 Net revenue retention rate 118% 114%”
Net revenue retention (top 20 customers): 119% (Q1 2026) — “For our top 20 customers, net revenue retention was higher at 119%”
Doximity strengthens client retention and loyalty by embedding AI tools and clinical workflows into its DOCS platform for medical professionals.
Net revenue retention: 119% (FY2025 (ended Mar 31, 2025)) — “Our net revenue retention rate... March 31, 2025 2024 2023... 119 % 114 % 117 %”
Net revenue retention (top 20 customers): 123% (Q4 2025) — “For our top 20 customers, net revenue retention was higher at 123%”
Net revenue retention: 117% (TTM ended December 31, 2024) — “December 31, 2024 2023 Net revenue retention rate 117% 115%”
Net revenue retention (top 20 customers): 122% (Q3 2025) — “Our top twenty customers remained our fastest growing, with a net revenue retention rate of 122%.”
Net revenue retention: 116% (TTM ended September 30, 2024) — “Net revenue retention rate 116% [vs 114% prior year]”
Net revenue retention (top 20 customers): 124% (Q2 2025) — “Our top 20 customers remained our fastest growing, with a net revenue retention rate of 124%, up from 119% in Q2 of last year.”
Net revenue retention (top 20 customers): 121% (Q1 2025) — “For our top 20 customers, net revenue retention was higher at 121%.”
Net revenue retention: 114% (TTM ended Mar 31, 2024) — “Net revenue retention rate 114 % 117 % 157 % ... subscription-based revenue from our customers that had revenue in the prior TTM period”
Net revenue retention (all customers): 114% (Q4 2024) — “We finished the quarter with a net revenue retention rate of 114% on a trailing twelve-month basis.”
Net revenue retention: 115% (TTM ended December 31, 2023) — “Our net revenue retention rate for the TTM ended December 31, 2023 was 115%, compared to 119% for the prior year.”
Net revenue retention (top 20 customers): 122% (Q3 2024) — “For our top 20 customers, net revenue retention was higher at 122%.”
Net revenue retention: 114% (TTM ended September 30, 2023) — “Net revenue retention rate 114% for the TTM ended September 30, 2023 compared to 128% in 2022”
Net revenue retention (top 20 customers): 119% (Q2 2024) — “For our Top 20 customers, net revenue retention was higher at 119%”
Net revenue retention: 118% (TTM ended June 30, 2023) — “Net revenue retention rate 118% 139% [for June 30, 2023 vs 2022]”
Retention rate: 96% (FY23) — “96% renewal rate”
Net revenue retention (Top 20 clients): 124% (FY 2023) — “124% NRR with Top 20 clients”
Net revenue retention: 117% (March 31, 2023) — “Our net revenue retention rate is 117%, 157% and 153% for March 31, 2023, 2022 and 2021, respectively.”
Net revenue retention (top 20 customers): 124% (Q4 2023) — “For our top 20 customers, net revenue retention was higher at 124%.”
Net revenue retention (all customers): 117% (Q4 2023) — “We finished the year with a net revenue retention rate of 117%.”
Net revenue retention: 119% (FY2022) — “Our net revenue retention rate as of December 31, 2022 was 119%”
Net revenue retention (top 20 customers): 127% (Q3 2023) — “Additionally, our largest customers are still growing fastest with a 127% net revenue retention rate for our top 20.”
Net revenue retention: 128% (September 30, 2022 (TTM)) — “Net revenue retention rate 128 % 1 173 % (September 30, 2022 vs 2021)”
Retention rate (enterprise telehealth clients): 100% (Q2 2023) — “we've had a 100% renewal rate so far this year. This bears repeating: we've had zero churn in our enterprise telehealth clients so far this year.”
Net revenue retention (Top 20 clients): 136% (Q2 2023) — “NRR was 128% overall, and 136% among our Top 20 clients.”
Net revenue retention: 139% (June 30, 2022 (TTM)) — “Net revenue retention rate 139 % 1 167 % (June 30, 2022 vs 2021)”
Net revenue retention (top 20 customers): 145% (Q1 2023) — “Additionally, our largest customers are still growing the fastest with a 145% net revenue retention rate for our top 20.”
Net revenue retention: 157% (FY2022) — “Net revenue retention rate 157 % 153 % 130 %. Net revenue retention rate compares our subscription revenue from the same set of customers across comparable periods and reflects customer renewals, expansion, contraction, and churn.”
Net revenue retention: 157% (FY2023) — “earning us 157% net revenue retention rate last year”
Net revenue retention: 171% (Q3 fiscal 2022 (quarter ended December 31, 2021)) — “our net revenue retention rate hit 171%”
Net revenue retention: 173% (trailing 12 months (Q2 FY2022)) — “our existing clients generated a record 173% net revenue retention rate (for the trailing 12 months)”
Net revenue retention (subscription-based revenue): 167% (TTM Jun 2021) — “Net revenue retention rate...167% and 133% for Three Months Ended June 30, 2021 and 2020”
Net revenue retention: 153% (FY2021 (Year ended March 31, 2021)) — “153% net revenue retention rate as of March 31, 2021”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.