Vimeo
vimeo.com ↗In their words
“Vimeo Enterprise Net Revenue Retention (NRR) was again over 100%.”
“Vimeo Enterprise Net Revenue Retention (NRR) increased to 104%.”
“Our flagship Vimeo Enterprise is showing strong signs of product-market fit, with a Net Promoter Score of over 65 and over 90% of teams active on the platform each month.”
NPS disclosures (2)
Vimeo CTO reports NPS scores growing alongside product usage increases.
Our flagship Vimeo Enterprise is showing strong signs of product-market fit, with a Net Promoter Score of over 65 and over 90% of teams active on the platform each month.
Retention disclosures (5)
Net revenue retention (Vimeo Enterprise): 103% (Q4 2023) — “NRR was 103%”
Net revenue retention (Vimeo Enterprise): 100% (Q4 2022) — “Vimeo Enterprise Net Revenue Retention (NRR) was again over 100%.”
Net revenue retention (Vimeo Enterprise): 104% (Q3 2022) — “Vimeo Enterprise Net Revenue Retention (NRR) increased to 104%.”
Net revenue retention (enterprise customers): 110% (Q4 2020) — “The net revenue retention (NRR) for our enterprise customers was above 110% for the quarter ended December 31, 2020”
Net revenue retention (Enterprise): 110% (Q1 2021) — “Enterprise net revenue retention was greater than 110% for the third consecutive quarter.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.