SOTI
soti.net ↗In their words
“SOTI achieved an NPS of 94, extending a five-year streak of world-class customer service performance.”
“SOTI achieved an outstanding Net Promoter Score of 94, demonstrating strong customer trust and advocacy.”
Disclosed NPS over time
Every Net Promoter Score SOTI has published, by date.
NPS disclosures (2)
SOTI achieved an NPS of 94, extending a five-year streak of world-class customer service performance.
SOTI achieved an outstanding Net Promoter Score of 94, demonstrating strong customer trust and advocacy.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.