Ipcs Inc
In their words
“Churn for the fiscal year ended December 31, 2006 of 2.5% decreased from 2.6% for the fiscal year ending September 30, 2005 due to a decrease in voluntary churn.”
“For the three months ended March 31, 2006 compared to the same period in 2005, churn remained the same at 2.6%.”
“Our average monthly churn, net of 30 day deactivations, was 2.9% for the quarter ended September 30, 2004.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (14)
Churn: 2.3% (Q1 2007) — “Churn for the three months ended March 31, 2007 of 2.3% decreased from 2.6% for the three months ended March 31, 2006”
Churn: 2.5% (FY2006) — “Churn for the fiscal year ended December 31, 2006 of 2.5% decreased from 2.6% for the fiscal year ending September 30, 2005 due to a decrease in voluntary churn.”
Churn (iPCS): 2.5% (Q2 2006) — “Churn for the three months ended June 30, 2006 of 2.5% increased from 2.2% for the three months ending June 30, 2005”
Churn: 2.6% (Q1 2006 monthly) — “For the three months ended March 31, 2006 compared to the same period in 2005, churn remained the same at 2.6%.”
Churn: 2.2% (Q2 2005) — “Churn for the three months ended June 30, 2005, was 2.2% versus 2.4% for the three months ended June 30, 2004”
Churn: 2.6% (Q1 2005) — “Churn for the three months ended March 31, 2005, was 2.6% versus 2.7% for the three months ended March 31, 2004.”
Churn: 2.9% (Q4 2004) — “Churn for the three months ended December 31, 2004, was 2.9% versus 3.0% for the three months ended December 31, 2003.”
Churn: 3.4% (FY2003) — “Churn for the year ended September 30, 2003 was 3.4%.”
Churn: 2.9% (Q3 2004) — “Our average monthly churn, net of 30 day deactivations, was 2.9% for the quarter ended September 30, 2004.”
Churn: 2.7% (Nine months ended June 30, 2004) — “churn has declined from approximately 3.5% for the nine months ended June 30, 2003 to approximately 2.7% for the nine months ended June 30, 2004.”
Churn: 2.8% (Six months ended March 31, 2004) — “churn has declined from approximately 3.7% for the six months ended March 31, 2003 to approximately 2.8% for the six months ended March 31, 2004.”
Churn: 2.9% (three months ended June 30, 2002) — “Churn for the three months ended June 30, 2002, was 2.9%, compared to 2.0% for the three months ended June 30, 2001”
Churn: 2.8% (nine months ended June 30, 2002) — “Churn for the nine months ended June 30, 2002, was 2.8%, compared to 2.0% for the nine months ended June 30, 2001”
Churn: 2.6% (Q4 2001) — “Churn for the three months ended December 31, 2001 was 2.6% compared to 2.1% for the three months ended December 31, 2000.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.