parcelLab
parcellab.com ↗In their words
“ParcelLab announced Order Tracking on Shopify App Store to improve customer retention and drive repeat purchases.”
“ParcelLab launches Campaign Manager to enable personalized post-purchase engagement and customer retention.”
“ParcelLab launches 'Retain' product to help brands recover revenue and improve customer retention.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
…parcelLab announced Order Tracking on Shopify App Store to improve customer retention and drive repeat purchases.
…parcelLab launches Campaign Manager to enable personalized post-purchase engagement and customer retention.
…parcelLab launches 'Retain' product to help brands recover revenue and improve customer retention.
…parcelLab launches 'Retain' platform to help brands recover revenue and manage customer retention.
…parcelLab, a Munich-based e-commerce shipping startup, highlights rising customer acquisition costs and the importance of customer retention in retail.
…parcelLab reveals opportunity to boost customer retention and loyalty through post-purchase messaging.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.