NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  CentralSquare
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Latest disclosed NPS
no score published
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NPS entries
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2019
Years covered
2 entries in all

In their words

“CentralSquare achieved industry-high customer satisfaction leading to customer retention rates of over 98 percent in its first anniversary.”
— reported by covingtonjournal.com · 22 Sep 2019 · NI-6875A74
“CentralSquare reports industry-high customer satisfaction and customer retention rates exceeding 98 percent.”
— reported by finance.yahoo.com · 10 Sep 2019 · NI-E4CC3DD

NPS disclosures (0)

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Retention disclosures (2)

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22 Sep 2019
Retention98%

CentralSquare achieved industry-high customer satisfaction leading to customer retention rates of over 98 percent in its first anniversary.

— reported by covingtonjournal.com · 22 Sep 2019 · NI-6875A74
covingtonjournal.com ↗
10 Sep 2019
Retention98%

CentralSquare reports industry-high customer satisfaction and customer retention rates exceeding 98 percent.

— reported by finance.yahoo.com · 10 Sep 2019 · NI-E4CC3DD
finance.yahoo.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.