Ivalua
ivalua.com ↗In their words
“Ivalua cited as 'Leader' in Contract Lifecycle Management by Forrester, maintaining the industry's leading 98%+ customer retention rate.”
“Ivalua maintains the industry's leading 98%+ customer retention rate.”
“Ivalua announced record annual sales and maintained the industry's leading 98%+ customer retention rate.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (8)
Ivalua cited as 'Leader' in Contract Lifecycle Management by Forrester, maintaining the industry's leading 98%+ customer retention rate.
Ivalua maintains the industry's leading 98%+ customer retention rate.
Ivalua announced record annual sales and maintained the industry's leading 98%+ customer retention rate.
Ivalua maintains the industry's leading 98%+ customer retention rate.
Ivalua announced a software licensing contract with the State of California and maintains an industry-leading 98%+ customer retention rate.
Ivalua maintains industry-leading 98%+ customer retention rate.
Ivalua claimed customer retention rate of 98%+ as evidence of company growth and success.
Ivalua achieved 98% customer retention for the 18th consecutive year while adding major enterprise clients.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.