Whatfix
whatfix.com ↗In their words
“Whatfix achieves B2B SaaS Customer Net Promoter Score of 65 in 100th percentile of B2B SaaS industry and surpasses 100 Fortune 500 customers.”
“Whatfix reported a customer satisfaction score of 99.9% alongside expanded partner network to over 150 global partners.”
“B2B SaaS startup Whatfix achieved 300% revenue growth in one year and recorded a Customer Net Promoter Score of 65 in the 100th percentile of B2B SaaS.”
Disclosed NPS over time
Every Net Promoter Score Whatfix has published, by date.
NPS disclosures (5)
Whatfix achieves B2B SaaS Customer Net Promoter Score of 65 in 100th percentile of B2B SaaS industry and surpasses 100 Fortune 500 customers.
Whatfix reported a customer satisfaction score of 99.9% alongside expanded partner network to over 150 global partners.
B2B SaaS startup Whatfix achieved 300% revenue growth in one year and recorded a Customer Net Promoter Score of 65 in the 100th percentile of B2B SaaS.
Whatfix achieved a B2B SaaS Customer Net Promoter Score of 65, in the 100th percentile of the B2B SaaS industry.
Whatfix achieved 100th percentile Net Promoter Score among B2B SaaS companies and surpassed 100 Fortune 500 customers.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.