NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Mitel
62
Latest disclosed NPS
19 Sep 2013
1
NPS entries
1 with a number
2013–24
Years covered
2 entries in all

In their words

“Mitel launches AI-powered CX platform designed to improve customer retention and wallet share for partners.”
— reported by gamblinginsider.com · 19 Nov 2024 · NI-F6BCC88

NPS disclosures (1)

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19 Sep 2013
NPS62

30-100 Users Very Small Business <30 Users Number of Customers 29 Mitel Core—Why We Win: Significant Channel Loyalty Net Promoter Score: 62 Attitude Accessible Truly Loyal 0% 88% Loyalty to other Vendors … High Risk Trapped Behavior…

— Mitel · SEC 8-K filing · filed 19 Sep 2013 · NI-3F37098
SEC 8-K filing ↗

Retention disclosures (1)

Open in the retention database →

19 Nov 2024
Retention

Mitel launches AI-powered CX platform designed to improve customer retention and wallet share for partners.

— reported by gamblinginsider.com · 19 Nov 2024 · NI-F6BCC88
gamblinginsider.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.