Appdynamics Inc
In their words
“Dollar-based net retention rates were as follows: Trailing 12 Months Ended January 31, 2016 Dollar-based net retention rate 123%”
“AppDynamics continues with category-leading Net Promoter Score of 85 for the first half of the year.”
NPS disclosures (1)
AppDynamics continues with category-leading Net Promoter Score of 85 for the first half of the year.
Retention disclosures (2)
Net revenue retention: 127% (TTM Oct 2016) — “Trailing 12 Months Ended October … Dollar-based net retention rate 122 % 127 %”
Net revenue retention: 123% (FY2016) — “Dollar-based net retention rates were as follows: Trailing 12 Months Ended January 31, 2016 Dollar-based net retention rate 123%”
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.