Intradiem
In their words
“Intradiem earned an NPS of 71 in 2024 and closed the year with less than 1% gross churn.”
“Intradiem achieved record customer retention performance in 2024, continuing to rank high on customer satisfaction metrics.”
NPS disclosures (1)
Intradiem earned an NPS of 71 in 2024 and closed the year with less than 1% gross churn.
Retention disclosures (1)
Intradiem achieved record customer retention performance in 2024, continuing to rank high on customer satisfaction metrics.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.