Workday, Inc.
workday.com ↗In their words
“Gross revenue retention rates remained strong at 97%, demonstrating the mission-critical nature of our platform”
“Gross revenue retention rates remained strong at 98%”
“Gross revenue retention rates remained strong at 98%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (31)
Workday deploys TypeSafe's Jev to enhance UI generation, citing stronger net-retention metrics as competitive advantage.
Workday reported gross revenue retention of 97% in Q2, with more than half of net new wins including AI solutions.
Workday Q2 10-Q: gross revenue retention rate of approximately 97%, indicating durable recurring revenue.
Workday acquisition rumors include analyst discussion of renewal rates and margin considerations.
Workday reported gross revenue retention of 97% for Q1 2027, indicating stable customer loyalty.
Gross revenue retention: 97% (FY2026) — “Our gross revenue retention rate of approximately 97% as of January 31, 2026. Our gross revenue retention rate measures the percentage of recurring revenue retained from existing customers”
Gross revenue retention: 97% (Q4 2026) — “Gross revenue retention rates remained strong at 97%, demonstrating the mission-critical nature of our platform”
Gross revenue retention: 97% (July 31, 2025) — “gross revenue retention rate of approximately 97% as of July 31, 2025”
Workday reports a customer retention rate of approximately 98%, reflecting strong customer satisfaction and retention.
Gross revenue retention: 98% (FY 2025 (Jan 31 2025)) — “gross revenue retention rate of approximately 98% as of January 31, 2025”
Gross revenue retention: 98% (Q4 2025) — “gross revenue retention rates remained strong at 98%”
Gross revenue retention: 98% (Q4 2024) — “our gross revenue retention rate of 98% as of October 31, 2024”
Gross revenue retention: 98% (Q3 2025) — “Gross revenue retention rates remained strong at 98%”
Net revenue retention: 100% (Q3 2024) — “Our growth with existing customers is further reflected in our gross and net revenue retention rates exceeding 95% and 100%, respectively.”
Gross revenue retention: 95% (Q3 2024) — “Our growth with existing customers is further reflected in our gross and net revenue retention rates exceeding 95% and 100%, respectively.”
Workday reported an exceptionally high customer retention rate of 95%, showcasing competitive edge.
Net revenue retention: 100% (Q4 2024) — “Gross and net revenue retention rates remain over 95% and over 100%, respectively.”
Gross revenue retention: 95% (Q4 2024) — “Gross and net revenue retention rates remain over 95% and over 100%, respectively.”
Net revenue retention: 100% (Q4 2023) — “with growth in net revenue retention rates over 95% and over 100%, respectively.”
Gross revenue retention: 95% (Q4 2023) — “with growth in net revenue retention rates over 95% and over 100%, respectively.”
Workday Adaptive Planning enables retailers to manage company-wide planning to increase customer retention and revenue growth.
Gross revenue retention (subscription services): 95% (Q3 2022 (three months ended October 31, 2022)) — “strong customer renewals, with gross revenue retention over 95%”
Net revenue retention: 100% (Q4 2022) — “renewals with growth and net retention rate over 95% and 100%, respectively”
Gross revenue retention: 95% (Q4 2022) — “industry-leading gross retention rate of over 95%”
Net revenue retention: 100% (Q4 2021) — “strong renewals, with gross and net retention rates over 95% and 100% respectively”
Gross revenue retention: 95% (Q4 2021) — “strong renewals, with gross and net retention rates over 95% and 100% respectively”
Net revenue retention: 100% (Q1 2021) — “net retention, which includes upselling at the time of renewal, over 100%”
Gross revenue retention: 95% (Q4 2020) — “95 plus percent gross renewal rates”
Net revenue retention: 100% (Q4 2019) — “net retention rates over 100%”
Gross revenue retention: 95% (Q4 2019) — “growth over 95%”
Retention rate: 100% (Q1 2016) — “Renewal rates continued to be very strong, a 100% to be exact”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.