Broadvoice
broadvoice.com ↗In their words
“Broadvoice achieved an industry-leading Net Promoter Score of 60 for its CCaaS (Contact Center as a Service) solutions.”
“Broadvoice earned an industry-leading Net Promoter Score of 60 for customer loyalty and satisfaction.”
“Broadvoice's GoContact CCaaS platform received an industry-leading Net Promoter Score for customer loyalty and satisfaction.”
Disclosed NPS over time
Every Net Promoter Score Broadvoice has published, by date.
NPS disclosures (3)
Broadvoice achieved an industry-leading Net Promoter Score of 60 for its CCaaS (Contact Center as a Service) solutions.
Broadvoice earned an industry-leading Net Promoter Score of 60 for customer loyalty and satisfaction.
Broadvoice's GoContact CCaaS platform received an industry-leading Net Promoter Score for customer loyalty and satisfaction.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.