Mitek Systems
mitek.com ↗In their words
“Our almost 100% customer renewal rate is strong validation of our industry-leading identity solutions”
“We saw close to zero customer churn during fiscal Q3, signaling healthy demand”
“Our net revenue retention rate was approximately 117% for the fiscal year”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
Retention rate (Identity): 100% (Q3 2024) — “our almost 100% customer renewal rate is strong validation of our industry-leading identity solutions”
Churn (Mobile Verify): 0% (Q3 2024) — “we saw close to zero customer churn during fiscal Q3, signaling healthy demand”
Net revenue retention: 117% (FY2023) — “our net revenue retention rate was approximately 117% for the fiscal year”
Net revenue retention: 115% (fiscal year 2023) — “for the full fiscal year 2023, Mitek's net revenue retention rate was over 115%”
Net revenue retention: 120% (trailing twelve months ended June 30, 2023) — “over the trailing twelve months ended June 30, 2023, Mitek's net revenue retention rate was over 120%”
Retention rate: 100% (Q2 FY2014) — “combined with our 100% customer retention rate, solidifies Mitek's leadership”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.