ELO
elo.ax ↗In their words
“ELO reported customer retention of 90.2% and net customer dollar retention of 102% in FY '20, slightly down from FY '19.”
“ELO reports customer retention at 92.1% as of earnings announcement, with customer base growing 30.1% year-on-year.”
“ELO achieved an impressive customer retention rate of 93.6% as reported in stock analysis.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
ELO reported customer retention of 90.2% and net customer dollar retention of 102% in FY '20, slightly down from FY '19.
ELO reports customer retention at 92.1% as of earnings announcement, with customer base growing 30.1% year-on-year.
ELO achieved an impressive customer retention rate of 93.6% as reported in stock analysis.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.