Zappix
zappix.com ↗In their words
“Zappix secured a new healthcare services client and is helping to improve Net Promoter Score with targeted promotional and automation capabilities.”
“Zappix expands presence in services market and leverages Net Promoter Score insights to create revenue opportunities.”
“Zappix announced significant business growth and record-setting usage in 2022, with focus on improving Net Promoter Score.”
NPS disclosures (23)
Zappix secured a new healthcare services client and is helping to improve Net Promoter Score with targeted promotional and automation capabilities.
Zappix expands presence in services market and leverages Net Promoter Score insights to create revenue opportunities.
Zappix announced significant business growth and record-setting usage in 2022, with focus on improving Net Promoter Score.
Zappix launches visual self-service solutions with improved KPIs including NPS, CSAT, and First Call Resolution.
Zappix integrated visual self-service solution with capabilities to optimize Net Promoter Score and revenue opportunities.
Zappix launches digital payments for healthcare provider, focusing on improving customer experience and Net Promoter Score.
Zappix launches visual self-service for healthcare solutions provider using Net Promoter Score metrics.
Zappix expands its visual self-service offering in partnership with C-Zentrix, focusing on improving customer experience and Net Promoter Score.
Zappix Agent Assist Solution is designed to improve customer experience and Net Promoter Score in contact centers.
Zappix reports that its digital self-service and IVR solutions improve customer experience and NPS.
Zappix and Fonative partnered to deliver self-service contact center solutions focused on improving NPS and customer experience.
Zappix expands digital self-service solution with focus on improving customer experience and Net Promoter Score.
Zappix offers contact center solutions designed to improve customer experience and Net Promoter Score.
Zappix partners with SOCAP New England to enhance annual event focusing on improving Net Promoter Score and customer experience for contact centers.
Zappix showcases next-generation customer service technology that improves Net Promoter Score and reduces contact center costs.
Zappix and Cloud Collections announced a digital debt collection solution designed to improve customer experience and Net Promoter Score.
Zappix helps healthcare providers improve Net Promoter Score and customer experience through its platform.
Zappix Visual IVR Suite helps improve customer experience and Net Promoter Score for contact centers.
Zappix's Visual IVR integrated API support increases customer satisfaction and Net Promoter Score.
Zappix announces its visual IVR platform improves customer satisfaction and Net Promoter Scores.
Zappix announces voice-activated visual IVR platform improves customer satisfaction and Net Promoter Score.
Zappix voice-activated Visual IVR shows increases in customer satisfaction and Net Promoter Scores.
Zappix Visual IVR expands API support to improve customer satisfaction and Net Promoter Score results.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.