Manhattan Associates, Inc.
manh.com ↗In their words
“Retention rates remain strong at greater than 95%.”
“Our strong retention rates continue at greater than 95-plus percent”
“Our strong retention rates continue at greater than 90-plus-percent.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
Retention rate: 95% (Q4 2019) — “Retention rates remain strong at greater than 95%.”
Retention rate: 95% (Q1 2019) — “Our strong retention rates continue at greater than 95-plus percent”
Retention rate: 90% (Q4 2018) — “Our strong retention rates continue at greater than 90-plus-percent.”
Retention rate: 90% (Q4 2017) — “retention rates of greater than 90%”
Retention rate: 90% (Q4 2016) — “retention rates of 90 plus percent”
Retention rate: 90% (Q1 2016) — “retention rates of 90%-plus contributed to year-over-year growth”
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.