Spinnaker Support
spinnakersupport.com ↗In their words
“Spinnaker Support reached a Net Promoter Score of 79 in 2020, with annual customer satisfaction reaching 98.7%.”
“Spinnaker Support reports strong revenue growth and unrivaled customer loyalty measured by Net Promoter Score.”
“Spinnaker Support reported record revenues driven by increased sales and higher customer retention rates in first half 2019.”
NPS disclosures (2)
Spinnaker Support reports strong revenue growth and unrivaled customer loyalty measured by Net Promoter Score.
Spinnaker Support reached a Net Promoter Score of 79 in 2020, with annual customer satisfaction reaching 98.7%.
Retention disclosures (2)
Spinnaker Support reported record revenues driven by increased sales and higher customer retention rates in first half 2019.
Spinnaker Support honored with Stevie Awards recognizing responsibility for customer satisfaction and retention.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.