Recharge
recharge.com ↗In their words
“Recharge offers a renewal rate dashboard to track how effectively scheduled subscription renewals are processed and how renewal disruptions affect long-term retention.”
“Recharge launches Retain, a suite of tools designed to support customer retention throughout subscriber journeys.”
“Recharge platform has surpassed 100 million subscribers served and emphasizes customer retention and predictable recurring revenue importance.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Recharge offers a renewal rate dashboard to track how effectively scheduled subscription renewals are processed and how renewal disruptions affect long-term retention.
Recharge launches Retain, a suite of tools designed to support customer retention throughout subscriber journeys.
Recharge platform has surpassed 100 million subscribers served and emphasizes customer retention and predictable recurring revenue importance.
ReCharge acquired ElectricSMS; brands using the product saw customer retention metrics improve by as much as 18% compared to non-users.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.