Sobot
In their words
“Sobot uses AI insights and tailored solutions to improve customer satisfaction and retention.”
“Sobot demonstrates service excellence at 2024 Customer Conference using human support to improve customer satisfaction and retention.”
“Sobot's solid customer satisfaction and net promoter scores reflect successful service strategies.”
NPS disclosures (2)
Sobot demonstrates service excellence at 2024 Customer Conference using human support to improve customer satisfaction and retention.
Sobot's solid customer satisfaction and net promoter scores reflect successful service strategies.
Retention disclosures (1)
Sobot uses AI insights and tailored solutions to improve customer satisfaction and retention.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.