Glia
In their words
“Glia, a digital customer service platform, achieved net customer retention exceeding 125% with 35% of revenue growth from expansion bookings.”
“Glia announced that its digital engagement platform increases Net Promoter Score ratings and customer satisfaction.”
NPS disclosures (1)
Glia announced that its digital engagement platform increases Net Promoter Score ratings and customer satisfaction.
Retention disclosures (1)
Glia, a digital customer service platform, achieved net customer retention exceeding 125% with 35% of revenue growth from expansion bookings.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.