Appy Pie
appypie.com ↗In their words
“Knowledge bases at Appy Pie are shown to increase customer retention for small businesses.”
“Appy Pie expands into customer service with live chat software designed to improve customer retention.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Knowledge bases at Appy Pie are shown to increase customer retention for small businesses.
Appy Pie expands into customer service with live chat software designed to improve customer retention.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.