AudioEye
In their words
“Good core GRR metrics, really in the upper 80s, low 90s”
“Our GRR is around the 90% range overall.”
“Our revenue renewal rates are as expected and remain in the mid-90s based on client renewal revenues and bookings”
NPS disclosures (2)
We also have a net promoter score or an NPS within our installed enterprise client base in the top quartile for technology and SaaS companies.
And we continue to achieve net promoter scores, or NPS, as many people know it, within our installed enterprise client base in the top quartile for technology and SaaS companies.
Retention disclosures (4)
Gross revenue retention: 87.5% (Q2 2025) — “good core GRR metrics, really in the upper 80s, low 90s”
Gross revenue retention: 90% (Q4 2024) — “Our GRR is around the 90% range overall.”
Retention rate: 95% (Q4 2018) — “our revenue renewal rates are as expected and remain in the mid-90s based on client renewal revenues and bookings”
Retention rate: 95% (Q3 2018) — “our renewal rates are currently and are expected to remain in the mid to high 90s going forward”
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.